FAQ on Phone Repair

Phone battery depletion

Broken Phone FAQ

So your phone’s broken, and you don’t know why. No doubt you’ve got questions, about how your phone came to this position, about what it means and what you can do now. Popular internet searches relating to damaged iphones include “What’s wrong with my phone?” “Why is my phone so slow?” and “Cost of phone replacement screen”. Well, this FAQ will hope to answer your questions, to give you greater peace of mind.

What’s wrong with my phone?

If the damage to the phone isn’t visible (like a scratch, bent frame or cracked screen), then it might be a result of water damage, overheating, not having any power or a hardware problem you can’t see. We suggest investigating these possibilities one after another. First, have a look at whether there is any liquid around the phone, or anything in the ports. Check that your phone is properly charged, or if it is overly hot or making a whirring noise (this is probably the fan working overtime to cool the phone).

Is my phone broken?

If your phone doesn’t seem to be working, then you should take it to UK Repairs or enquire over the phone about its condition. It sometimes isn’t easy to see from a fleeting glance whether or not your phone needs professional attention. For some instances, you just need to plug your phone in for longer, or do the old trick of putting it in a bowl of dry rice for water damage. But otherwise, your phone may need to be cleaned out, or even given new parts if the damage is extensive. You should always seek professional consultation if you are unsure about your phone, as this may prevent damage from becoming worse through neglect.

Can I prevent accidents?

There are various precautions you can take to minimise the risk of damage to your phone. We’ve written about this here. Some steps you can take include not putting your phone in your back pocket, not taking risks by juggling your phone with other risky or distracting tasks, keeping it away from water and extreme temperatures, and by knowing where your phone is most of the time.

How do I get my phone to work?

Bring it to us. We’ll advise you how it can be fixed. You can try to fix it yourself but why take the risk? We are experts and have helped many phone users get back one of their most cherished possessions.

How much will repairs cost?

Depending on the kind of phone you have and the extent of the damage, it could range from anywhere from tens of pounds to a few hundred. You can contact us and bring your phone down to our store to get a proper quote, along with the likelihood that we will be able to fix it.

Can I sell my broken phone?

Yes. There are many online companies that specialise in buying broken phones, for the right price, because the parts, especially the precious metals in the phone’s computer can be recycled or reused. But don’t sell it until you know for sure that it can’t be restored to its former functionality.

How long should my phone last?

It depends on the make, and the condition you keep it in, but most smartphones last 2 to 3 years. It needn’t die of accidental damage, though. Your phone can amass bugs over its lifetime as the operating system becomes obsolete.
Hopefully this has been helpful to you. For more information, feel free to get in touch with us by email or via a phone call.

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